CUSTOMER SUPPORT SPECIALIST

You are passionate about helping people solve problems quickly.

You love Coco Berlin’s work and are excited to let every woman know how she can access her own power through these techniques.

You love systems and are quick to learn and figure out solutions for each problem.

You love putting yourself in other people’s shoes and really understand what they want and need.

You have experience in customer service.

You are a native English speaker or very proficient. Knowledge of German is a plus.

You are diligent and responsible with client data.

YOUR ROLE

You will work as a freelancer: 2–10 hours a week, spread over 5–7 days a week. This role can grow with time.

You will be working closely with Coco and our small and brilliant team.

You can be based anywhere in the world.

You will be supporting our customers in our neatly organized customer support system and possibly inside our accounts on social media.

You will work with our well documented course platform, Kajabi.

You will handle a lot of responsibility and make your own decisions according to clear company guidelines and training.

You will gather and record customer feedback.

This role can grow with you.

If this is you, we can’t wait to meet you!

Coco & team

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